Acer Coupons & Promo Codes

Acer allows customers to return hardware within 15 days of delivery. To initiate a return, you must contact Customer Service to obtain a Return Merchandise Authorization (RMA). Returned items should include all original packaging, accessories, and documentation. Shipping costs are not refunded.

Yes, Acer applies restocking fees for high-value products. Items priced between $2,999.99 and $4,999.99 carry a 15% restocking fee, while products over $4,999.99 have a 25% restocking fee. Standard-priced items generally do not incur a fee. These fees help cover handling and processing costs associated with returned products.

Orders can be cancelled on the same day they are placed by contacting Acer's Customer Service. Requests submitted after business hours or on weekends may not be processed in time, so it is best to act quickly. Once the item ships, cancellation is no longer possible, and the standard return policy applies instead.

Acer shipping timelines depend on the delivery method you choose at checkout. Ground shipping generally takes between three and seven business days, while Priority shipping typically arrives within one to two business days. Orders do not deliver on weekends, ground service is unavailable in some areas, and shipments cannot be sent to PO Boxes or APO/FPO addresses. Signature confirmation is required for most devices.